Policies
Privacy Policy
Kinetic is committed to protecting the privacy of our customers and website visitors. We understand that your personal information is important to you, and we strive to handle it with care and respect. This Privacy Statement outlines how we collect, use, and disclose your information when you interact with us online, over the phone, or in person.
Information We Collect
We may collect the following types of information:
-
Personal Information: This includes your name, email address, phone number, mailing address, and any other information you provide to us directly, such as when you fill out a form, create an account, or contact us for support.
-
Website Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, operating system, pages visited, and referring website. This information is collected through cookies and other tracking technologies.
-
Marketing Data: We may collect information about your preferences and interests in order to provide you with relevant marketing communications, if you have opted in to receive them.
How We Use Your Information
We use your information for the following purposes:
-
To provide and improve our services: This includes responding to your inquiries, processing your orders, and providing customer support.
-
To personalize your experience: We may use your information to tailor our website content and marketing communications to your interests.
-
To communicate with you: We may send you emails or other messages about our services, promotions, and other updates.
-
To protect our rights and interests: We may use your information to prevent fraud, enforce our terms of service, and comply with legal obligations.
How We Share Your Information
We may share your information with the following third parties:
-
Service providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other essential functions. We only share the information necessary for them to perform their services, and we require them to protect your information.
-
Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of our services or the public.
Your Privacy Choices
You have the following choices regarding your personal information:
-
Access and correction: You can request access to and correction of your personal information that we hold.
-
Marketing communications: You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
-
Cookies: You can manage your cookie preferences through your browser settings.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Updates to this Privacy Statement
We may update this Privacy Statement from time to time. We will post any changes on our website and notify you as required by law.
Contact Us
If you have any questions or concerns about this Privacy Statement, please contact us at:
-
Email: info@kinetic-athletix.com
-
Phone: 865-922-0471
Kinetic Terms and Conditions
1. Acceptance of Terms
By accessing and using the Kinetic website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
2. Services
Kinetic provides athletic training, fitness classes, personal training ect.... The specific details of the services, including pricing and scheduling, will be provided separately.
3. User Responsibilities
-
Eligibility: You must be at least 18 years old to use our services. If you are under 18, you must have the consent of a parent or guardian.
-
Account Information: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
-
Prohibited Conduct: You agree not to use our services for any illegal or unauthorized purpose. You also agree not to engage in any conduct that could damage, disable, overburden, or impair our website or services.
4. Payments and Refunds
-
Payment: Payment for services is due at the time of enrollment. We accept all major credit cards, cash, and checks.
-
Refunds: Refunds may be issued under certain circumstances, such as cancellation with sufficient notice or other situations deemed appropriate by management. All refund requests are subject to approval by management. Please allow up to 10 business days for the refund to be processed and the funds to be returned to you after approval.
5. Liability Waiver and Assumption of Risk
-
Physical Activity: You acknowledge that participation in athletic training and fitness activities involves inherent risks of injury. You assume all risks associated with using our services.
-
Waiver: To the fullest extent permitted by law, you release Kinetic, its employees, and contractors from any liability for any injury or damage that may occur during or as a result of using our services.
6. Intellectual Property
-
Ownership: All content on the Kinetic website, including text, graphics, logos, and images, is the property of Kinetic and is protected by copyright and other intellectual property laws.
-
Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.
7. Disclaimer of Warranties
-
No Warranties: Kinetic provides its website and services "as is" without any warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted or error-free.
-
Fitness Results: While we strive to provide effective training programs, we do not guarantee any specific fitness results. Individual results may vary.
8. Limitation of Liability
To the fullest extent permitted by law, Kinetic will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services.
9. Modifications to Terms
Kinetic reserves the right to modify these Terms and Conditions at any time. We will post the updated terms on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Tennessee.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
-
Email: info@kinetic-athletix.com
-
Phone: 865-922-0471